Fit for work and worker’s compensation
South West WorkCare Forum | Wednesday 30 August, 2023
During the assessment, the LGIS team found:
A review of the City’s claims experience showed that at fault claims accounted for 63% of all accidents and almost 60% of all costs. This included failing to stop, colliding with stationary vehicle and striking a stationary object, which together accounted for nearly 50% of all incidents and nearly 50% of all costs.
In general these claims related to driver behaviour and may have been preventable through improved driver awareness and training. It’s important to remember that specific details of individual accidents is unknown and that the risk assessments are concerned with trends and patterns.
The LGIS team worked with the City to:
The assessment identified a number of improvement opportunities for the City to address in order to refine and strengthen its fleet management practices and reduce associated claims and costs.
The scope for this project involved an assessment of the following areas:
South West WorkCare Forum | Wednesday 30 August, 2023
Getting back to work – Injury
management, LGIS Office Ergonomic Champions and more.
Mental health issues are increasingly prevalent throughout organisations; 1 in 5 Australians are
diagnosed with a mental health condition every year (such as depression, anxiety and substance use).
"The city was rated on three levels – adequate, area of improvement and attention required. It performed extremely well based on the 16 parameters. They ranked adequate in 13 of their fleet management practices while three still had scope for improvement.”
City’s officials – Bob Cooper (Coordinator, City Fleet) and Brad Hawkins (Senior Safety and Health Advisor, People & Culture) said that their experience was quite insightful while being part of the LGIS’ pilot program.
"We had teams and face to face meetings with Greg Cook (LGIS risk consultant) and found this process to be thorough. He made this easy for us to understand and provide the necessary information. During the assessment process, we identified several gaps; for example our Admin centre carpark vehicles are vulnerable to risk of vandalism. Our staff were vulnerable to potential harm from predators while exiting the admin building. Also, the operations centre fleet vehicles plant and equipment is exposed to weather, increasing the risk of storm damage, corrosion and depreciation.”
The city officials also talked about the fleet management strategies they use to reduce claims and improve safety. They use Plant Assessor to risk assess each item of plant post procurement and then work with the operators to induct them on all the risks associated to help reduce or eliminate any potential incidents. They have also created and implemented a pre-start form for all operators to complete prior to usage. This form auto generates a defect and informs the workshop supervisor and team member supervisor of any faults.
They are also in the process of developing verification of competency program where they will be training and using registered training organisations (RTOs) to provide refresher training to keep all skill sets to a high standard.
Following the LGIS risk assessment, the City has been enthusiastic in closing out recommendations. These include:
For more information on our motor fleet risk management program, please contact your account manager.
Whether it’s making sure that waste is collected, roads are maintained and that sports fields are bounce down ready, it only happens because of the sector’s specialist equipment and operators’ breadth of fleet and assets.
The City of Mandurah was one of the 17 LGIS members who participated in the motor fleet pilot program. Across the City there’s
a proactive risk approach and this was apparent when assessing
their fleet and plant management.
It was April 2022 when the LGIS injury prevention team visited Craigie Leisure Centre (CLC) to review the Kindy Gym program.
LGIS is the unifying name for the dedicated suite of risk financing and management services for WA local governments, established by the WA Local Government Association in conjunction with JLT Public Sector (part of the Marsh group of companies). LGIS is managed by JLT Public Sector (ABN 69 009 098 864 AFS Licence 226827).
Risk Matters, via this website, is designed to keep members, their staff and elected members informed on topical risk management and insurance issues and LGIS programs and services.
