Early notification program: LGIS’ new service to manage injuries

Risk Matters - Spring 2023

If workers have an injury, whether caused at home or at work, LGIS can provide early support to get better outcomes and avoid complications.

Our new ‘Early Notification’ program launched on 1 July 2023 supports our members and their workforce with access to early treatment and return to work support for employees who may have injuries inside or outside of work.

The Scheme funded program empowers our members to support their employees and improve their health and wellbeing outcomes.

When managing employees there are some situations that require additional support. Incidents that occur within or outside of the workplace may become workers’ compensation claims if not handled at the right time. Research suggests that the earlier we can intervene with proactive management, the better the outcome for both the organisation and employee.

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Aquatic Facility Equipotential Bonding

Western Australia is home to 129 public aquatic facilities and thousands more school, hotel/motel and back yard pools. While many know of the risks within these facilities such as lack of patron supervision, inappropriate use of shallow water and issues associated with slips, trips and falls – non-compliance with equipotential bonding (earthing) requirements can present a relatively unknown or hidden risk.

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What does the Early Notification Program provide?

Our expert team will help identify the most appropriate services to manage the situation, so that we achieve the best outcomes for your employees (and bushfire volunteers).

The following Scheme funded services are available to all members:

  • Physical injuries – aches or pains

Qualified physiotherapists provide immediate advice and treatment on any minor musculoskeletal conditions. Workers can have up to three sessions with a physiotherapist as required. The program aims to provide early advice to a worker with ongoing aches, pain or discomfort before a more significant injury occurs.

  • Return to work support

Need help to develop a return-to-work program? This provides quick, discrete access to a senior workplace rehabilitation provider, who will develop a full staged return to work program for you and your employee. It is designed to assist our members feel confident in managing an employee’s return to work and know how to progress them step by step.

  • Conflict resolution

We understand that the workplace can be difficult to navigate when there are communication breakdowns, conflict in the workplace or evolving organisational changes. This service provides access to experienced mediators and counsellors

to help problem solve relationship breakdown with practical solutions and adjustment counselling.

  • Bushfire volunteers

Volunteer bushfire fighters (VBF) may face extreme situations or witness challenging situations that can be traumatising. This service provides VBFs with access to counsellors and clinical psychologists that are discrete and personalised.

Not sure about your situation or services needed? Contact us at [email protected] , and we will work with you to navigate the situation and develop practical solutions.

Have a question you'd like answered?

Each month we take your questions to one of our LGIS team members to answer.

If you want to submit a question for next issue, email us at [email protected]

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CEO’s Message – Spring 23

The first quarter of 2023/24 has been a busy one for your Scheme; our member services team has been out on the road visiting members, and I’ve enjoyed the opportunity to continue to meet members and discuss the issues that matter to you.

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