How important are business continuity plans to my local government?

Risk Matters - Spring 2022

Picture of Sarah Lopez

Sarah Lopez

Senior Risk Consultant, Marsh Risk Advisory

Sarah is responsible for developing and delivering a suite of bespoke crisis management and business continuity management services. This includes developing and facilitating business continuity and crisis management training packages for a range of clients.

Businesses are prone to a host of disasters that vary from minor to catastrophic. The start of the COVID-19 crisis in 2020 was sudden, unexpected and incredibly difficult for many. Across the state, businesses and organisations were forced to take drastic measures (in conjunction with government guidelines) that they were not prepared for.

In some instances this meant working/operating remotely, whilst others were forced to shut until further notice. Many businesses did not recognize the importance or need for a coordinated business continuity response until the emergence of this pandemic and as a result, did not have any safeguards in place. 

Accordingly, an effective Business Continuity Management (BCM) Framework with key recovery plans is essential for any organisation that seeks to develop and strengthen its organisational resilience.

What is the BCM Framework and how does it help?

A Business Continuity Management (BCM) framework outlines the structure of an organisation’s resilience and recovery activities. It provides a consistent set of principles for planning, responding and recovering from any business interruption and/or disruptive event. The diagram below provides a holistic overview of a BCM Framework.

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Where we’ve been

Over 120 people attended the CEO Breakfast or Local Government Risk Forum on Tuesday 6 September 2022, at Crown Perth.
Representatives from across the state — from Port Hedland to Esperance and everywhere in between joined together to network and explore current risk issues for the sector.

Read More »

What is a Business Continuity Plan (BCP)?

A Business Continuity Plan (BCP) is a core component of the BCM Framework and is a concept that is often the primary focus of organisations that are maturing their resilience and recovery practices. A BCP is a set of documented procedures that guides an organisation to respond, recover, resume and restore to a predefined level of operation following a disruptive event.

A robust and fit-for-purpose Business Continuity Plan (BCP) is key in enabling an organisation to maintain resiliency; respond and recover following an unexpected business interruption. 

The benefits of having a robust BCP include:

  • Maintaining continuity of operations and service delivery following a disruptive event i.e. avoid excessive downtime
  • Mitigating business risks
  • Reducing financial loss
  • Maintaining competitive edge
  • Preserving the organisation’s brand value and its reputation

The BCM framework is underpinned by the Business Continuity (BC) policy is the key document that sets out the purpose, context scope and governance of the BCM Framework. 

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